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Back-Office Solutions
That Drive Results

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You Didn’t Enter Long-Term Care to Manage Finances.

We Did.

Our financial consultants are experts in numbers, dedicated to helping healthcare facilities boost their bottom line with transparent back-office services that empower organizations to focus on what truly matters: patient care.

Why Partner with Us?

Industry 
Compliance

A team who understands the unique financial needs of healthcare facilities

Transparent processes

Clear, straightforward financial services with no hidden fees or surprises

Tailored Solutions

Personalized strategies that fit your specific requirements

Data-Driven Insights

Actionable financial reports that empower informed decision-making

Advanced Technology

Our tech suite enhances automation, analytics, and efficiency

Featured Success Stories

Success story case

Turning a Denial Into $75K in Coverage

A county denial put $75,000 at risk. Discover how our advocacy secured full coverage.

  • Read How
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Case Reopened Leading to Medicaid Approval

When Medicaid denial threatened $145K, our advocacy turned the case around.

  • Read How
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ALJ Orders County to Reopen Application

A Medicaid denial threatened reimbursement but our advocacy secured a full reversal.

  • Read How
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Our Services

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Revenue Cycle Management

Achieve financial stability with expert support every step of the way

Medicaid Pending Approvals

Turn delays into payments with
focused solutions

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Financial Management

Streamline vendor payments and manage expenses with confidence

Workforce Pay & Benefits Solutions

Ensure accuracy and compliance with every paycheck, every time

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Managed Care Solutions by Focal Point Care

Focal Point Care brings together specialized business units to provide Managed Care solutions, empowering facilities to confidently navigate payor complexities and optimize financial outcomes.

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Built on Expertise, Committed to Results

Our seasoned professionals and passionate problem-solvers have a deep understanding of the healthcare industry’s unique challenges. This experience enables us to drive meaningful outcomes for healthcare facilities, optimizing financial operations for lasting success.

For over 30 years, our team has been a reliable partner in helping healthcare facilities achieve financial stability and operational excellence. By streamlining accounts receivable processes, we drive faster reimbursements and improved cash flow, while optimizing billing and collections to maximize revenue capture. Our expertise in accounts payable, payroll, and accounting enhances operational efficiency, reducing administrative burdens and improving accuracy across the board.

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99%

Collections Rate

Voices of Our Clients

Accounting Team

Autumn Lake Healthcare

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The AP team is really on top of their game, knows what’s flying, knows how to dig to figure out issues and responds quickly!

Blimi Eisenstein

Autumn Lake Healthcare

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FCC is always there when I’m in a tight spot. Whether it’s urgent, after-hours support or help working through detailed, time-consuming issues, I know I can count on their team to step in and assist—graciously and reliably, no matter the situation.

Accounting Team

Autumn Lake Healthcare

Yellow Quotes
The AP team is really on top of their game, knows what’s flying, knows how to dig to figure out issues and responds quickly!

Blimi Eisenstein

Autumn Lake Healthcare

Yellow Quotes
FCC is always there when I’m in a tight spot. Whether it’s urgent, after-hours support or help working through detailed, time-consuming issues, I know I can count on their team to step in and assist—graciously and reliably, no matter the situation.

Turning a Denial Into $75K in Coverage

The Challenge

A client faced a denial from the County citing “Failure to Provide,” which jeopardized nearly $75,000 in coverage dating back to April 2024. Despite promptly requesting an extension after receiving the RFI late, the County only allowed three days to respond, after a six-month processing delay.

Our Advocacy

FCC stepped in to advocate on behalf of the client. We gathered and submitted the necessary documentation, ensured deadlines were met, and prepared detailed testimony to address the County’s position. Even when two documents were outstanding, we worked quickly to deliver them the very next day.

The Outcome

An Administrative Law Judge (ALJ) issued a Final Agency Decision overturning the denial and securing full coverage for the client. The ruling acknowledged both the County’s delay and the thorough, timely efforts of FCC’s team.

Why It Matters

This win not only recovered $75,000 in coverage but also demonstrates FCC’s unwavering commitment to going above and beyond for our clients. By combining legal expertise with persistent advocacy, we protect critical reimbursement and deliver peace of mind.

Case Reopened Leading to Medicaid Approval

The Challenge

A facility was facing a significant penalty of $45,000 already imposed with another $100,000 pending after the County denied Medicaid (MCD) coverage. The case appeared closed, leaving the operator with substantial financial exposure.

Our Advocacy

FCC’s team stepped in during the hearing process. When the matter was adjourned, we pushed for the County to reconsider and successfully secured agreement to reopen the case.

The Outcome

The case was reopened, the $45,000 penalty was removed, and another $100,000 is pending removal. This decision marked a critical step toward Medicaid approval and preserved vital funding for the facility.

Why It Matters

This legal win highlights FCC’s commitment to protecting long-term care providers. By combining Medicaid expertise with hands-on advocacy, FCC turns potential financial setbacks into recoveries that directly support quality resident care.

ALJ Orders County to Reopen Application

The Challenge

In April 2024, a Medicaid application was denied, putting the operator at risk of significant financial loss. The County delayed its response for nine months, ignored repeated follow-ups, and continued to demand documentation for an account that belonged to the applicant’s deceased ex-spouse. Even after the bank confirmed no such account existed, the County failed to correct its request.

Our Advocacy

FCC’s team represented the operator before the Administrative Law Judge (ALJ). We demonstrated that the application had been handled in good faith, with timely responses to every request, numerous follow-up communications, and even subpoenas issued to the bank to provide independent confirmation.

The Outcome

The ALJ overturned the denial, ordering the County to reopen the application, issue a new Request for Information (RFI), provide a reasonable timeframe for response, and make a new determination. This decision reversed the financial impact of the initial denial and ensured the operator’s reimbursement was protected.

Why It Matters

This legal win highlights FCC’s commitment to safeguarding the financial health of long-term care operators. By combining Medicaid expertise with persistent advocacy, FCC delivers results that reduce financial risk, strengthen reimbursement, and allow operators to focus on running their organizations with confidence.